CAREER OPPORTUNITIES ~ CANADA

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Great Place to Work Are you looking for an exciting new challenge?  Do you thrive in an open collaborative team environment?  If so, come grow with us and we can succeed together!  See our current available Canadian positions below.
Manager of Canadian Operations

Seeking a TOP PERFORMING Manager of Canadian Operations, responsible for the management and strategic development of the Canadian Services team. Supervisory responsibilities include managing a team, determining work schedules, ensuring training needs are met, conducting performance evaluations and employee relations. This position is responsible for building strong relationships by interacting directly with clients, partners, and vendors.  The Manager of Canadian Operations, must be emotionally and culturally intelligent with the ability to support their team through stressful and ambiguous situations, helping them deal constructively with challenges.  Client account management includes working with clients to determine needs, scheduling consultants, managing workloads, ensuring timely completion of team assignments, and pursuing new projects from current clients.  Frequent interaction with payroll and human resource professionals, peers and various levels of management is necessary.  This position is based in Canada and will travel as needed.

PayTech is the premier provider of Payroll and Implementation consulting services globally.  We deliver the highest quality services, instilling confidence in both clients and partners with our expertise and integrity.  Our focus is on improving clients’ operational effectiveness in the areas of Payroll and Implementation.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

      • Responsible for management of assigned team and related responsibilities including recruitment and hiring, workload and performance management, employee relations, identification, and scheduling of training needs.
      • Drive the strategic development and support of organizational and team initiatives to include development of presentations, communications, tools, deliverables, services, and methodology.
      • Practice account management utilizing critical thinking and proactive management to drive revenue, strategize with partners, clients, and employees, and maximize client and partner satisfaction.
      • Responsible for determining scope of projects, providing estimates, scheduling resources, overseeing project delivery, and ensuring partner and client satisfaction.
      • Manage scope and risk exposure across multiple projects, analyzing resource utilization.
      • Assist with the strategic growth of PayTech, defining areas of improvement.
      • Work with leadership and Human Resources to resolve employee, partner, and client relations issues.
      • Conduct project reviews, providing contingency and problem resolution plans as required, ensuring methodology selected is being followed and quality deliverables are produced.
      • Advise and mentor Consultants to work closely with associated partners and clients to help influence and/or identify additional services/products per partner strategy as well as communicating client concerns or wins with partners.
      • Responsible for measuring and evaluating project performance and overall performance, including coordinating client and partner associated evaluations.
      • Provide proactive interface between partners, clients, consultants, Sales and PayTech management and ensure inter-departmental collaboration and support resulting in effective delivery of project objectives.
      • Manage time effectively and provide timely communication to Leadership on assigned projects and client responsibilities.
      • Active participation in local professional associations as time allows.
      • Remain current on vendor and advisory partner services, global processes, best practices, and system releases/upgrades.
      • Flexibility to adjust work schedule in alignment with client and partner needs and time zones. Travel as needed to meet client and partner project requirements.
      • Perform all other duties as assigned.

TO SUCCEED IN THIS ROLE:

        • At least ten years of HCM/HRIS management experience is required, with responsibility for Canadian Operations including project management, client relations and business development.
        • Strong management experience with ability to handle high stress situations and manage multiple projects.
        • Demonstrated success in leading and managing people in a team-based environment.
        • Solid understanding of key components of project management methodology
        • Must have excellent interpersonal, analytical, organizational, and problem-solving skills with superior oral and written communication skills.
        • Comfortable acting as consultant, facilitator, communicator, project manager, coach, and bridge builder
        • Client-focused, organized, and results driven with talent to identify new sources of value and lead transformation.
        • Able and available to work more than 40 hours per week and flex schedule to international time zones.
        • Strong computer skills; knowledge of Smartsheet and MS Office products including Word and Excel; good working knowledge of all partner project requirements and systems.
        • Varied travel may be required based on client and partner requests. When traveling, this position frequently moves/ lifts luggage weighing up to 50 pounds.  When not traveling, this position must be able to remain in a stationary position at least 50% of the time.
        • Project Management certification desired

      If you like working in a collaborative, challenging, fast-paced environment, check our full job description for additional details.

      These are full-time overtime-eligible positions. In addition to a competitive salary, we offer the opportunity for training and advancement.


Project Manager

A DAY IN THE LIFE OF A PAYTECH PROJECT MANAGER

As a PayTech Project Manager, you will bring more than just your project management experience to PayTech.  You will also add your HCM experience to our diverse team in areas such as HR, Payroll, Benefits, and Consulting.  Not only will you strategically manage projects of varying complexities while acting on behalf of the client, you will also perform tactical activities which the client may not have the staff and/ or time to accomplish.  We always leave our clients with a sense of relief and feeling of empowerment to successfully continue their strategic objectives.  You will feel like a hero after each engagement!

PayTech offers many services in the Project Management arena.  The larger-scale projects include HCM system implementations, optimizations, and post-implementation support.  Some of the smaller projects would be managing the implementation of a particular module of an HCM system, open enrollment setup, augmented training, or providing implementation support in a consultative role.  Regardless of the project type, we meld our strategic management and tactical abilities to provide the most value to our clients.

To get a good feel for what a day in the life of a Project Manager at PayTech looks like, we will use an Optimization and Implementation of Recommendations as our example.  This service requires functional, analytical, and tactical skills and represents typical functions in nearly every project we encounter.  PayTech’s Optimization service is a thorough analysis of a client’s systems, processes, and people that support HR and Payroll.  You are the PayTech HERO assigned to support this engagement! You will look at the full employee life cycle, shadowing with the individuals who process payroll, run reports, interface with other departments, etc.

The Project Manager typically will be on-site with the client initially to interview subject matter experts in payroll, HR, accounting, and/or anyone else who may be involved with the entire employee life cycle.  The purpose is to gain knowledge of how the client is currently doing business.  Once you have completed all the interviews, you will analyze each area to determine if and how the client can be performing tasks more efficiently and/ or with less risk than in the current state.  These may include opportunities for automation, data cleanup, additional training, etc.  For each item that could be improved, you will determine what the best method is to correct or improve the issue and identify what the positive business impact would be if the change is implemented.

Once the client agrees on the recommendations to implement, a project plan is created to move forward with the implementation items.  During this phase of the project, you will be navigating the HCM system, configuring changes to foundation tables, testing the changes, creating reports, and executing additional tactical elements.  You will also be strategically tracking the progress of the project, meeting with the client frequently, acting as the liaison between the client and the vendor project team, ensuring the project milestones are met on time and within budget, and interfacing with the client’s Executive team.  Travel on engagements is dependent on the needs of the client and can vary from engagement to engagement.

If this sounds like the next step in your career, check out our full job description for additional details.

These are full-time overtime-eligible positions. In addition to a competitive salary, we offer the opportunity for training and advancement.


Senior Payroll Consultant

A DAY IN THE LIFE OF A PAYTECH SR. PAYROLL CONSULTANT

As a PayTech Senior Payroll Consultant, imagine yourself in the following scenario.   PayTech’s client’s payroll manager has just given two weeks’ notice and they need a highly skilled person to backfill the role ASAP, until a permanent replacement has been hired. The client needs someone to hit the ground running so ADP and/or Ceridian and/or Ultimate expertise is critical.  The Hero they need is YOU!

During your time at the client, you are tapping into your vast payroll experience, and ideally, your FPC or CPM certification, to provide technical expertise to deliver quality and timely payrolls in their challenging environment. Your ability to get into the details and process the payroll independently is critical and your management experience allows you to delegate workload to other processors and motivate them to meet departmental goals. Your client appreciates that you have experience with year-end preparation, union contracts, and resolving complicated payroll tax notices.

Throughout your time at the client, your broad and deep payroll expertise allows you to compare payroll best practices to client practices, and you’ll document suggested process improvements and metrics via Weekly Status Reports using MSWord to communicate them to the client.

Your professional and tactful communication skills will not only be demonstrated in written form but are critical to verbal conversations required to communicate within every level of the client’s organizational structure. Your work will be of such high quality and efficiency standards, that our client extends your engagement to six months as they find the perfect candidate. Of course, the client really wants to hire you on full-time, but they can’t because there are other clients who need your expertise! This is just one of the many scenarios that our Senior Payroll Consultants assist our clients with!

If this sounds like the next step in your payroll career, check out our full job description for additional details.

These are full-time overtime-eligible positions. In addition to a competitive salary, we offer the opportunity for training and advancement.


Global HCM Project Manager

We are currently recruiting experienced project professionals in the Global Services area. This position involves a full range of duties relative to management of global HCM projects, people, budget and deliverables, collaborating and leading the work of assigned consultants, as well as guiding client staff.  Acts as a liaison between clients, partners, and PayTech in order to further productive business relationships.  Helps international clients embrace emerging technologies, providing inventive solutions that meet their unique challenges.  Working closely with client leadership, the Global Project Manager is responsible for all stages of the project lifecycle.  In this position, you will work with PayTech management projecting and scheduling billable hours based on client needs.  Participate in orientation and training for additional PayTech team members assigned on projects.  Responsible for providing project and personnel performance information to all levels of management.  Works with PayTech leadership to resolve client relationship issues and supports the operations of the corporate office assisting in maintaining a high level of customer service for all clients.

Responsibilities include:

  • Orchestrate multiple global stakeholders & executives by leading routine meetings to track project status and ensure alignment to the overarching client strategy, identify any blocks or risks and drive actions to mitigate
  • Perform project control activities necessary for executing a global project, including documenting scope and approach, creating and maintaining detailed project plans, weekly status reports, financial health reports, meeting minutes and coordinating project staffing needs
  • Develop strategies to structure effective scalable global operating models to reduce client’s future cost
  • Assess and solve complex business problems for area of responsibility at an executive level
  • Update and/or create internal project documentation/tools related to global services
  • Identify and develop relationships with new global HCM and Advisory partners
  • Identify and participate in global training initiatives
  • Manage cross-functional and cross-cultural teams to implement infrastructure and identify dependencies necessary for ongoing business and drive specific process improvement activities
  • Manage and lead day to day integration activities which requires interaction with resources across multiple geographic locations and with client executive level management
  • Ability to manage multiple complex global projects simultaneously
  • Conduct project reviews, providing contingency and problem resolution plans as required, ensuring methodology selected is being followed and quality deliverables are produced
  • Establish and assure adherence to budgets, schedules, work plans and performance requirements
  • Support global payroll cycle processing tasks as necessary
  • Throughout the project, identify and document areas of opportunity/recommendations for process improvement through interviews and analysis
  • Work with Manager, and Sales Manager as applicable, advising clients and partners per partner strategy, communicating any client concerns or partner/client wins
  • Solicit client feedback throughout engagement via client check in’s, relaying kudos to Manager, communicating the value of PayTech’s internal survey as well as external survey tools such as Raven Intelligence
  • Adhere to PayTech internal policies and procedures
  • End-to-end management of successful global HCM implementation/integration projects to include system configuration, administration of contractual deliverables and timelines and business process management and security maintenance while meeting General Data Protection Regulations
  • Travel as needed to meet client project requirements

If you like working in a collaborative, challenging, fast paced environment, check out our full job description for additional details.

These are full-time overtime-eligible positions. In addition to a competitive salary, we offer the opportunity for training and advancement.


Global Payroll Consultant

These are full-time overtime-eligible positions. In addition to a competitive salary, we offer the opportunity for training and advancement.We are currently recruiting experienced professionals in the Global Services area. The Global Payroll Consultant uses their knowledge of global Payroll, Tax, Human Resources, and Benefits administration to provide payroll support and management to clients with operations across the globe.  This position requires the consultant to be emotionally and culturally intelligent. This position requires flexibility supporting clients within multiple time zones.  Serving as the main point of contact for employees and vendors, a strong service-oriented approach and a high sense of urgency are critical.  As the Global Payroll Consultant, you will have practical in-depth knowledge and experience processing global payroll using managed and self-service payroll systems, have knowledge of global labor legislation and be experienced working in global and complex organizations.  This position requires the ability to work with all levels of staff (internal and external), utilizing clear, effective communication.

Responsibilities include:

  • Process and record individual country payroll and related transactions in accordance with deadlines, collating various internal sources of information
  • Review and certify global payroll transactions to ensure all recommended payments accurately reflect current compensation levels and withholdings in accordance with country specific labor laws and requirements
  • Communicate professionally and regularly with global payroll support vendors to ensure timely, accurate processing, and knowledge of local requirements
  • Research and propose resolution of any data conflicts that impact payroll processing
  • Escalate and address critical issues in a timely manner, drive corrective actions to mitigate issues
  • Identify and document interim and long-term payroll related processes and procedures to ensure optimal system utilization and regulatory compliance
  • Work with cross-functional and cross-cultural teams to provide payroll data as needed for GL, journal entries, etc. and support ongoing business needs
  • Work with 3rd party benefit vendors implementing processes to manage employee and payroll data exchanges (ex. perquisites, pension schemes)
  • Support day to day integration activities which require interaction with global resources across multiple geographic locations
  • Partner with global payroll vendors and organizations to keep abreast of local regulations of payroll, taxes and social insurance and participate in system training initiatives
  • Collaborate with colleagues, project team, vendor partner and client
  • Understand and summarize issues for executives
  • Create detailed plans, proposals, and presentations to help drive payroll and interdepartmental processes
  • Manage planning and execution of activities related to payroll, including communications and training of staff
  • Support multiple complex global clients simultaneously
  • Work with Manager, and Sales Manager as applicable, advising clients and partners per partner strategy, communicating any client concerns or partner/client wins
  • Solicit client feedback throughout engagement via client check in’s, relaying kudos to Manager, communicating the value of PayTech’s internal survey as well as external survey tools such as Raven Intelligence
  • Adhere to PayTech internal policies and procedures
  • Travel as needed to meet client project requirements

If you like working in a collaborative, challenging, fast paced environment, check out our full job description for additional details.

These are full-time overtime-eligible positions. In addition to a competitive salary, we offer the opportunity for training and advancement.


CANADA BENEFITS

At PayTech, we believe that our employees are our most important assets. We place great importance in helping our employees find a balance between their work and personal lives. We offer a competitive benefits package, paid time off, and various benefits that recognize the needs of our employees.

Generous vacation time
Paid provincial holidays
Extended health care
Dental benefits
Voluntary Life/AD&D
Voluntary LTD
Additional compensation bonuses
Industry recognized certifications

PayTech is an equal opportunity employer and does not discriminate against any prospective employee or job applicant. It is PayTech’s policy to ensure equal employment and advancement opportunities to all applicants and employees without discriminating on the basis of race, color, ancestry, place of origin, religion, marital status, family status, physical or mental disability, sex, sexual orientation, sex, age, gender identity or expression, or any other status protected by law.

Connecting GREAT Candidates to GREAT Jobs!

If you have questions please contact recruiting@paytech.com

Gregg Fairweather, CIR
Corporate Recruiter, Human Resources